Nail and Spa By Brian

Never again 😭 I’ve had bad experiences with the older woman here before, but I was desperate for a quick pedicure so I gave her another chance. Let’s just say that was a huge mistake… During my gel pedicure, she cut a deep chunk of skin/nail out of my toe. No apology, no acknowledgment. It kept bleeding throughout the pedicure and she kept applying an oil to it, never acknowledging what had happened. She also filed so aggressively that she took the top layer of skin off multiple toes. As soon as I walked out and saw how bad the injury was, I was so disappointed in myself that I didn’t just walk out without paying. I cant believe I paid $45 for this terrible and painful experience.

I keep giving this place a chance, but I am done. So rude and unprofessional. I walked in for a gel pedicure and acrylic fill nails and walked out with scars, literally. I now have 3 bandaids from the harsh filing. Poor poor poor.

I was very unimpressed by the service here. Very rude and even though I was the only one here they were rushing me through the appointment. There was no music, just a TV playing something in a different language. I will not be returning. The technician also was very aggressive with prepping my nails and it was very uncomfortable for a lot of the time. Edit - as I tried to pay for my service she had charged kn extra costs because she had made me wear the plastic flip flops without asking me or telling me that I cost extra. I had a gift card for $35 and because of the flipflops it was $36. They have a $10 minimum for paying with a card so she wouldn't let me pay the $1 difference without tipping her $9 more dollars. Completely dishonest. DO NOT COME HERE.

Nobody said anything past "yes" when I asked if they had time for a pedicure, or "no" when I involuntarily moved a muscle. The guy doing my pedicure had my legs at an angle that was upsetting sciatica pain in my back and hips and just kept huffing. The girl filing and making my cuticles bleed barely spoke to make conversation about my upcoming wedding after she felt bad that the guy barked at me for the last time. He didn't even file the calluses (I go barefoot almost always so yeah girl feet get callused, too), which was the whole reason I even went. When I asked they said they couldn't use the blade anymore, which is fune but he barely touched my foot with a pumice tool that obviously gets used on other people. The color on my toes is cute, but I could have done that (and the rest) at h

Appointment was necessary and made a couple days ahead. Clean station was important to me and it was. Technician was gentle and efficient. She patient with my request. Leg massage was perfect but would have liked hot towel longer💕