mySpa

After an incredibly long and intense conference hosting a group of North American CEOs, my colleague and I were thrilled to learn that the group had gifted us spa services as a thank-you. Exactly what we needed. We chose the 80-minute deep tissue massage, and from the moment we arrived, the experience was flawless. Spa manager Jessica greeted us warmly and enthusiastically, immediately setting the tone. We were offered champagne, then asked to complete a brief intake form to note our needs and any areas of concern. From there, we were escorted to the women’s locker room, changed into plush robes and slippers, and spent a few relaxing minutes in the sauna. Soon after, our massage therapists arrived, Nelly for me and Jenny for my colleague, and guided us to a beautiful, dimly lit treatment

I have no idea how this spa has such good reviews. It was the worst spa & pool experience I've ever had. First of all this "rooftop pool" is on the 5th floor and the surrounding buildings block out the sun by 12pm noon. The day pass starts at 10am so you're lucky if you get a good 2 hours of sun. It's also very disappointing that the pool is not heated, especially because it's not even in the sun all day. The intercontinental is a huge hotel, and be prepared to either fight for a chair or be in the shade all day. There were also lots of children in the pool while I was there on a weekday. There are NO COED spa experiences. I booked a spa day for my husband and I for our honeymoon thinking we could use it together. Also, the women's steam room and the immersion shower were "down for maint

Our service providers were Narise & Gesys for the full body deep tissue 100% recommend for 50 minutes. Definitely recommend coming here. Everything was nice and clean. The ambiance was perfect.

I’ve been coming here for my birthday massage every year for about 10 years, and unfortunately this year was the worst experience I’ve had. I felt very rushed throughout my visit. You’re given one complimentary mimosa, and then charged $10 for any additional refills, which felt a bit excessive considering the overall experience. The staff at the front desk wasn’t very friendly, and the reception felt bland and unwelcoming. My masseuse was kind and professional, but I didn’t feel like the massage focused enough on the areas I needed, and overall I just didn’t feel like I got my money’s worth from the services. It’s disappointing because this used to be my annual birthday tradition, but based on this experience, I don’t think I’ll be returning.

I booked a massage online last night and took the last slot for 10 am this morning. Bree was my therapist and she did an excellent job in her skills, professionalism and personality. I typically get a massage a couple times a month and this was hands down one of the best!! If you want relaxation, relieve tension and walk out with a boost to your spirits, book an appointment with Bree, you will be glad you did. 😊