My Sassy Nails

I went here because they had good reviews, but my experience there was terrible. They booked too many back-to-back appointments so my manicure was very rushed. There was only one person working that day, so if they didn’t have the capacity, they shouldn’t have accepted the appointment. The work was incredibly sloppy. I wanted a nail design, but she insisted on stickers. The stickers didn’t even last one day (see photo). The gel cured onto my cuticles and skin, and after I told them, they said it “lasts longer that way” and that I should just wash my hands. I had to clean it myself at home. If I wanted to do my own nails, I would have just done that instead. The price for a mani-pedi was $95.

I’m new to Redwood City and decided to try this salon. Unfortunately, I wasn’t happy with the results — the gel polish was applied all the way onto my cuticles, which made my nails look chunky and messy. The next day, several nails were rough and snagging, four had already chipped, and one nail’s gel polish had completely come off. I came back (less than 24 hours later) and the woman kindly redid them, but they still look messy, and I’m not confident they’ll last. I hope this feedback is taken constructively and helps improve the quality for future customers.

Cindy is a careful and thorough operator and takes great care of my nails! Thank you!

Syndy is great she does a really good job with manicure and pedicure.

Cindy always has your back and works well with others. Whatever you need she’ll accommodate it best. She loves her job and you can always tell by her uplifting positive attitude and warm welcomings thank you :) Most definitely recommend this place❤️