Merle Norman Cosmetic Studio

Mt Airy, NC · Cosmetics store

Rating
3.4/5
★★★☆☆ 3.4
Reviews
19
Rank in Mt Airy
#36
of 63 salons
City Percentile
10%
rating percentile
Address
Merle Norman Cosmetic Studio, 159 N Main St, Mt Airy, NC 27030
Phone
(336) 789-1201
Website
www.merlenorman.com

Merle Norman Cosmetic Studio is a salon located in Mt Airy, NC. It is one of 63 salons listed in Mt Airy. Its 3.4-star rating is slightly below the Mt Airy city average of 4.6 stars. There are 5 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Laura Jones · Aug 2019

If I could leave zero stars, I would. This is the WORST Merle Norman location I have ever visited. The inventory is terrible, and what is left on the shelves is old, dried out or rancid. It would appear they haven't restocked in ages and don't plan on doing so anytime soon. Store hours vary from what is listed online and at the store. Rarely open,but hostile and impersonal when they are. They never have the free gifts when you buy 2 items, and they never have the newest color selections. Very disappointed. Had a friend who stopped in to buy the new fall colors and they sold her the spring colors instead. LIED, and said they were new and fall. Ended up buying the REAL fall collection in Winston and had to return the fake collection. Such a waste of time. Luckily, there is a Merle Norman in

★★★★★ 5.0 mary LLorente · Oct 2019

Yes, well listen up all you haters out there. I have been coming to this store for 20 years. The person you have described as rude, it not true! She is the sweetest thing you have ever seen. I can only remember one time and that was about a year and half ago that one girl was rude and Lashae let her go because of it, I was the one who complained about her. So she is now gonee. But let me tell all you haters, Read the sign on the door. Cant you read? it has been ther for years. When she has to leave on ememgency she always puts the sign on the door. And as far as the review for the wedding that claims you walked around for two hours, I was in the store that day buying product. You didnt walk for two hours and I heard the whole conversation. You and your girl(s) were undesicive, So stop

★☆☆☆☆ 1.0 Jim F · Dec 2018

I mean where do I begin? Should I start with the fact that the owner of this store is the probably the rudest person I have ever met! We decided to go into the store to speak with her about an upcoming wedding that a group of young ladies needed makeup done for. We went in person because each time we spoke on the phone with her she kept changing her mind about what would be offered and pricing. When we arrived we were ignored by the three people who were “working there” I say it this way because clearly they weren’t working. After we were finally acknowledged we were told that we needed to walk around outside for an hour and then come back. Keep in mind it was 40° outside when we were asked to do this. But oh well we agreed because we really wanted to figure something out for the upcoming

★☆☆☆☆ 1.0 Sharon Compton · Aug 2019

Never open. That is ok your not needed. I can place a order over the phone from another store to ship to my address.

★☆☆☆☆ 1.0 Randy Hutchens · Jun 2019

Probably one of the worst businesses I've ever seen. When are you OPEN???? Drive there today arrived at 10:30 not open. Went back at 11:30 not open. Sorry excuse.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance

Services

Cosmetics storeBeauty salon

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This listing is informational. Contact the business directly to verify credentials, services, and availability.