Massage Envy

Kelly at Massage Envy is an amazing massage therapist! I have had massages in the past by other therapists but Keely is the best! She is the primary reason I continue my membership. She uses many therapeutic techniques with the perfect amount of pressure. Friendly and personable as well! Please ensure this message makes its way to Kelly at the Mechanicsville location!

This was my first visit to any Massage Envy. The front desk staff was incredibly kind & accommodating. Massage therapist (Tim) was thorough, professional, and definitely pays attention to problem areas if applicable. Will be back! :)

I was passing through Richmond and booked with Dana. She is by far one of the best therapists I have every worked with. I appreciate her intuitive process and attention to detail. Her work is very impactful and it was such a pleasure to meet her and work with her. Thank you for all that you do!

I would give it 5 stars if it wasn’t for my experience with ending my membership. I never had an issue with this location, I had the best masseuse, Lisa (please check her out). My last appointment in April I told the front desk agent that I knew my contract was up at the end of the month and that I did not want to renew and I knew I had my last payment coming out in a few days. We went through how many sessions I had left and if I wanted to schedule. At the time I only had 2 left so I told her that I would schedule 1 which was a facial and I would schedule my last one after my facial. Not once did she say anything to me about me having to be contacted about signing anything nor did she give me anything to sign. Fast forward I had to cancel my facial 2 days before it was scheduled. O

My very first experience with Massage Envy wasn’t great a few years back and I was reluctant to return.. but I met Dana and the front end staff whose names I didn’t get.. they took good care of me. I thoroughly enjoyed my time here and will be returning!