Massage Envy

Love this place. Great staff and cozy atmosphere. They offer so much more than just massage.

My cousins bought me a gift certificate for a massage so I decided to redeem it at the Lincoln location. I have a couple of friends at work who go here and love it. My first massage was with Amy and she was great! If you’re looking for deep tissue, she is very strong and definitely gets deep into the muscles. There were a few moments where I wanted to ask for less pressure but I decided to let her do her thing since that is what she specializes in. I ended signing up for a membership. It’s so worth it and it’s nice to have something scheduled monthly. My 2nd massage was with Stacy and I loved her! She does give a firm massage but it is also relaxing as well. I just had another massage with her and I’m feeling like a million bucks! I look forward to my monthly massages! 😊

I had a facial here yesterday and it was AMAZING. Ashley did it and honestly never going to anyone else when I’m here. She’s professional and sweet and my face looks and feels amazing! Also, shoutout to Kristen for helping me with my membership. I applied and had to update some things and she made the entire process smooth. Thanks everyone!!

CORPORATE MASSAGE. This place felt like it is firstly focused on selling you packages and knowing when you’re most susceptible to purchasing them. As soon as you emerge from your massage, there is someone there coercing you into purchasing a multi-session package rather than letting you savor the overall wellness. Your mind is immediately engaged in something serious when you’re balancing credits and being sold deals. If it’s not evident from the interactions from the staff, just look around. There is signage selling services in the waiting room, bathrooms, hallways, and treatment rooms. The staff is insistent on selling to you even if you are moving to an area where there are no branch locations in the event you may possibly return. When I moved to where I live now, I had the optio

I have been a dedicated member for over 10 years, and I was surprised to learn that my account was terminated due to “non-payment” for two months so they say. This decision was unexpected, especially since I had communicated that my card was compromised. As a business owner, a busy mom with multiple children engaged in sports and extracurricular activities, and a full-time student, I've been trying to manage a lot on my plate. Unfortunately, I found it challenging to reach your customer service during the times I was available, which contributed to the misunderstanding. Today, I spoke with a representative about my situation and felt that the response did not reflect the value of long-term customers. I believe it would be beneficial for your team to reconsider how such situations are han