Massage Envy
Gilbert, AZ · Massage spa
- Address
- Massage Envy, 865 N Gilbert Rd Ste 102-103, Gilbert, AZ 85234
- Phone
- (480) 530-7282
- Website
- locations.massageenvy.com/arizona/gilbert/865-north-gilbert-rd.html?utm_source=GMB&utm_medium=useractions&utm_campaign=website
- Status
- Closed · Opens 9 AM
Massage Envy is a salon located in Gilbert, AZ. It is one of 412 salons listed in Gilbert. Its 4.6-star rating is slightly below the Gilbert city average of 4.7 stars. There are 10 photos associated with this location.
About Massage Envy
Relax and recharge at Massage Envy near you in Gilbert, AZ, where self-care meets whole-body wellness. From therapeutic massages and stretch services to facials, chemical peels and other skin care treatments, Massage Envy Gilbert is here to help you... More
Hours
| Saturday | 9 AM–8 PM |
| Sunday | 10 AM–6 PM |
| Monday | 9 AM–9 PM |
| Tuesday | 9 AM–9 PM |
| Wednesday | 9 AM–9 PM |
| Thursday | 9 AM–9 PM |
| Friday | 9 AM–8 PM |
Customer Reviews
I’ve been a Massage Envy member since 2007, and honestly, I’m shocked at how badly this location handles its clients. I gave them a second chance, and they somehow managed to do even worse. I called to update my credit card and booked a facial and massage at the same time. I wanted a 2-hour massage, but because of short notice, I settled for a 90-minute and booked the 2-hour for the following week. Then the clinic called me and said they found a 2-hour massage + facial combo on the 21st and canceled my original appointment — supposedly to meet my exact request. Great, right? Apparently not. I came in a few days later for a facial with Makenna (fantastic) and a massage with Kate (also great). But when checking out, the front desk informed me that my upcoming “2-hour massage” was magicall
I was very impressed by the massage therapist Gloria! She definitely has a lot of knowledge on releasing muscles and getting out knots, and incorporated a bit of stretching as well to aid this. I imagine that she could accommodate all levels of pressure. Highly recommend!
I’m really disappointed with my recent experience at Massage Envy. I booked my appointment over the phone for a specific service, but when I arrived, they had me down for a completely different appointment type. I didn’t realize the mistake until the end of the session when I noticed I never received the treatment I originally booked. When I brought it up, there wasn’t much concern from the staff. All they offered was a complimentary add on for a future visit, which doesn’t fix the fact that I didn’t get what I excepted and booked. I left feeling frustrated and let down. I expected better communication and accountability. I did not receive the service I booked, and that’s unacceptable. May be from their view it’s all the same service with additional add ons but for me I would not even nee
Terrible business. When you cancel they will just continue to bill you over and over. I’ve called multiple times and I keep getting “that’s weird, we will look into it” with no update or call back and still no cancellation. I will be disputing with my bank today after 5 months of wrongful charges. Will not be coming back.
Same day availability, when I called in. Receptionists kind and explained all the options (lived the lavender relaxation oil). Hailey was very sweet and gave a gentle relaxing massage. Only suggestion is to fix the door on the first massage room since it won't close all the way.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.