Massage Envy

⭐️⭐️⭐️⭐️⭐️ If I could give more than five stars, I absolutely would! Massage MB Edina is truly the best. The front desk team deserves a standing ovation-they’re always so kind, fun, welcoming, and incredibly helpful. Their customer service is unmatched and they make every visit feel special from the moment you walk in. The massage therapists are amazing, and I always leave feeling refreshed and cared for. Huge shoutout to Daniel R for consistently helping me with my headaches-he is a lifesaver! Such a wonderful place with even better people. Highly recommend!

Similar to another reviewer one of my masseuses was great but cancelling is been a NIGHTMARE. Do NOT sign up for a monthly membership as they will not let you out of it for any reason, and the only person you can talk to about cancelling is very difficult to reach. She never returned my calls so I had to call 4 times over the course of the week to be able to speak to her. Kicking myself for not dealing with the non-member pricing instead of getting roped into their predatory membership.

I’ve been a Massage Envy member for about five years, but I’ve been on the fence about canceling for a while. My home location is over an hour away, and unfortunately I haven’t had a consistently good experience there in quite some time. Because of that, I decided to drive to the Edina location hoping things would be better. I really value massages because of my physical job, and I was looking forward to this session. However, this appointment was unusual and honestly disappointing. For roughly 1/3rd of the session, my therapist appeared to be eating. I could hear chewing the entire time and the massage was being done one-handed while they switched back and forth. I even caught the smell of vape/weed in the room, which made it hard to relax. To be fair, once the therapist actually starte

Theresa is the best! She explained her processes and that showed me how much she cares for her clients. She is very caring and did an amazing job on my back. Left feeling amazing!

The massages have been great. My experience cancelling my subscription has been miserable. There is only one person available to confirm cancelation, they are often unavailable, and the webapp does not show policy documents or membership status. Update: I was billed again over a month later. I called to cancel again and was told only one person could help me fill out the forms and they were not available.