Massage Envy

The massage wasn't good. Do not ask us to fill out the form if you do not follow the instructions we provide. In the form, I already don't massage my head, and you still do.

Prepare to have your calm mood quickly ended by the hard sell to come back and start a membership at the front. They repeatedly asked why I couldn’t commit to a plan and would not process my payment until I gave a reason. I was told my 1 massage “really won’t do much”. My shoulders were tense by the time I left, so I suppose the woman was right!

2 stars for absolutely absurdly poor management. Good Massage Therapists and Helpful Front Desk People. Great Location. However… Gone downhill the last few years. I don’t recommend becoming a member at this location. It has become a tacky customer experience with more excuses than massages. It is difficult to schedule a massage here due to turnover and low staffing issues. When I was able to schedule a massage-there was about a 25% chance it would be cancelled. Getting out of my membership that I had for years and years was a tedious process and they managed to get an extra month of fees out of me due to their own lack of efficiency and their dated gauche corporate membership cancellation policy. When I cancelled, I still had about $600 worth of unused credits accumulated (some lefto

I can’t explain how wonderful it felt to go here and pamper myself. I went for a facial with Amelia and a 90 minute massage with Steven and it was an amazing experience. Amelia was so calming and understanding when it came to my skin. I have sensitive skin and she asked me questions about my skin to know what will work out for my skin the most. After the facial, my face felt so light, supple and it just glowed so much. I felt so beautiful, I couldn’t stop taking pictures. A facial with Amelia is a must for self care and I am already referring my friends and my hair stylist to her. The same with Steven, it was the best massage I’ve ever had. I have also referred my friends to Steven. I truly felt like a new person after. I have a very tight lower back, and we did a 90 minute deep tissue mas

Not only a terrible massage, but rude, rushed and overall a really bad experience. They charge $145 for a 60 min massage but then say their “hand on body” is 50 minutes. Trust me and avoid this place.