Massage Envy

My boyfriend gifted me a facial for Christmas. I booked with Brittany cause it worked with my schedule. She was so sweet and personable. I would definitely go to her again. I signed up for the membership as well. My skin has never felt and looked so great in all my years of getting facials! Will definitely be recommending Brittany to my friends/family! I got the oxygenation facial.

This Place in Bloomingdale Il is very unprofessional They called me to change my appointment which I did but I was unaware of a doctor's appointment I had. They claim they will charge 50% for cancellation less than 24 hours they are crazy to think I will let them charge me $40.00 for nothing. I've been there once and because of this never again. I have no choice but to let everyone know they rip you off. I tried to stop from the text message but was unable to have success . All they needed to do is reschedule an appointment. Not try to rip off a 70 year old veteran.

I saw Jose at the Massage Envy in Bloomingdale today and received a wonderful massage! He focused on my target areas, was kind, professional and extremely respectful. I asked for a medium-firm pressure with a focus on back, neck and shoulders and it was spot on! Thank you Jose, I’ll be back!

Had an appointment I booked online was called the day before my appointment and informed they no longer honored their own online prices due to new management. Thats like going to the store selecting an item with a price tag on it and being told you have to pay $80 more than whats on the item because they have new management. Misleading.

This was probably the worst massage I’ve had. Like a previous review I read, the front desk girls were wonderful and kind. During the massage however, it was very disappointing. I had asked for deep pressure. What I received was light/medium. It felt like my appointment was a social hour for the therapist. We did the normal pleasantries, but even after I had said I was looking forward to a relaxing, QUIET time for myself, she continued to ask me about my work to the point where I felt like I was in the office. The entire time she talked about different things ranging from her son bar hopping, to doing math calculations for home buying. If I were a massage therapist, I would not be talking about topics that are typically stressful for people? There was also no real conversation on my focus