Massage Envy

I'm just writing this review to tell others to be ware that anytime you want to cancel or freeze your membership, they changed it a while ago to where if you call, they send you these weird forms to your email that you then have to try to figure out what to fill out and send back. Then they don't check their email or respond to you for over a week or more, and end up charging you again. This has happened to me twice now, once when I tried to switch my membership to a freeze plus cause I had too many credits, and now once again after I have tried to cancel. You have to actually call them again and tell them to look at the forms you sent back and ask them to refund your money if they charged you again, or it won't happen. Such an inefficient and unprofessional way to modify or cancel your me

Michael is not only professional but incredibly talented. I walked in feeling stressed and walked out completely relaxed. The staff are always so kind and make every visit such a pleasant experience. I’m genuinely grateful for this location and know Massage Envy will continue to flourish with such a wonderful team!

Massage Therapist, Michael, exceeds expectations! Michael is knowledgeable and skilled in his craft and clearly adapts his techniques to the needs and preferences of his client. Additionally, Michael is adept at assessing if the customer prefers conversation or quiet, and is willing to share his vast knowledge on so many wellness areas if desired (when I want conversation, I learn a great deal)! The front desk staff is also polite and professional, with that, Michael is the reason I keep my Massage Envy membership going after all these years - IMHO there is no better value than a massage by Michael at the Ann Arbor location.

It’s been a week since I had my first massage at this location and I’m still bragging about to my friends and family. I booked a 90 minute massage with Michael, and it was one of the best massages I’ve ever had. His professionalism and extensive knowledge of different techniques created a calming and relaxing experience. I cannot recommend him enough and can’t wait to come back. The receptionist was so kind and inviting and was super helpful with all of my questions as this was also my first experience with massage envy as a whole. Couldn’t have had a better experience. Thank you.

Nice place to get a massage. However, the music system isn't working so you must ask them to yous a phone or iPad. Also they say you get a 60 minute massage but it's really only 50. I do like the add on services they offer. Price wise, with add one, massage and tip you could pay 100.00 + easily. I purchased the 6 month package deal. I get one massage a month plus one free one. Total $70.00 each 50 min.