Massage Chair Relief of Northern California

Having read your book and all your pamphlets previously, I visited your Freemont, CA store around Thanksgiving. I met Will, your store manager. I told him roughly what I wanted to spend and he directed me to several chairs to try. He also mentioned that the Osaki Fleetwood was on sale for $2500 off list. That got my attention. I spent a fair amount of time in that chair. I am not an impulse buyer, but did leave with a written quote from Will. I should add that Will was totally professional throughout, no pressure, let me browse as long as I wanted. I returned the Tuesday after Thanksgiving and purchased the Titan. The only downside to the purchase was the long delay until I received my chair on January 8. I realize that was not your fault, but probably due to the season. Anyway,

I bought a massage chair from this store several months ago and had a wonderful experience. For anyone who wants to buy a massage chair, trying it with your own body is a must. You will never be able to tell if the chair is right for you until you try it. Massage Chair Relief is the perfect place to fulfill this request. They have the most choices compared to other massage chair sellers in the bay area. Ian, the manager of the store, is very patient, knowledgeable and honest. There was no sales pressure or tactics, and he always gave me realistic expectations. The chair I ordered was not in stock at that time, but it arrived much sooner than the date Ian told me. During the waiting time, he was so generous to lend me a very nice chair as a loaner and I only paid the delivery fee. The chair

We went to try chairs and when we finished the staff promised that all the information of the models we tried will be sent by email to us so we don’t need to take photos and do notes. But 2 weeks passed by we got nothing. No follow up emails or calls. We end up buying at another store. The staff did do explanation for questions regarding different chairs. That’s why I add one star

I recently purchased the D.Core2 from Ian in San Jose/Fremont, and overall I am very happy with the experience. I asked a ton of questions, tried several chairs in the showroom over a few different visits back to the store, and each time I had great service from Ian with zero sales pressure. I originally wanted to get a different chair which on paper seemed to beat the D.Core2, but after trying them all in person, the D.Core2 gave the best massage for my body. Something you really must try in-person to know for sure. I wouldn't hesitate for a minute to go back to Ian/Massage Chair Relief/Dr Weidner, I am very happy that I got a chair from them! Much appreciated.

This business is the best!! I LOVE my massage chair. The consultation and advice from Ian were top-notch, the prices are excellent, and if there’s ever an issue, (we had a delayed order around the holidays, and the incorrect color chair arrived, through no fault of the company), the owner stepped in and made everything right. Highest possible recommendation.