Mary African Hair Braiding

So I went to get my hair braided. Mary and the other worker were nice. I discovered that my braids were nothing that I asked for. I went home only to discover that my braids were coming down and I called Mary. She proceeded to tell me that she doesn't work on Sunday and that I would have to wait until Monday to have my braids fixed. I told her that I paid and wanted the braids fixed immediately. She agreed. I arrived at the shop at 10am. She continue to call me and tell me what she had to do with her kids and I informed her that I wanted the braids fixed. I waited until 12 noon and she did not arrive. She left me a voicemail saying that I hung up on her and that she was not coming. I wish that I could post a picture of the terrible service. Everyone said that my braids are up to standard f

Terrible customer service! I had an appointment for Saturday September 9th at 3:00p.m. I showed up 15 minutes earlier and Mary was not there. I waited untill 3:00 and there was still no sign of her. I tried calling her and it went straight to voicemail. I called numerous times and it continued going to voicemail. I had something very important to tend to the next day and I was left trying to figure out something to do for my hair. I spoke to her today, 3 days after the appointment and, she said that she had to get her phone fixed which is why it kept going to voicemail she also said how she had to go to several appointments that day. Not once did she ask me did I want to reschedule or anything, she kept making excuses. I went to her before, sometime in March and, I went for my appointment

I got my box braids done here and they was very good and neat and they are still tight as it only been up a week I would recommend this braiding shop

Never Again! She has a shop in her basement now. I wish I could post pictures of my hair. I felt like this had to be a joke. I’m devestated 2 days before my vacation :-(

Very pleasant and children friendly. Takes their time and does neat work. Just needs more parking space and more staff.