Marina Beauty Supply

I’ve only ever left 5 reviews my entire life and this place deserves it. As a disabled veteran it already took me awhile to get out of my vehicle, just to walk into an establishment with a cranky old man, dealing with PTSD, TBI’s and scarring on my head from military service, I’m going through a hair growth stage to cover scars on my head, while I’m walking in all my wife did was give me a kiss he stated we need to cut that shit out and take that shit outside. Extremely rude, now I had a PTSD episode I would’ve been in the wrong. I wouldn’t recommend this place to my worst enemy. This occurred on 21MAR2025 around 5PM

I usually don’t leave reviews but as of today I will. I came in to get a couple things as usual with my daughters and I usually come here once a week but with no problems. But as of today this little man was following me and my daughters in every aisle we was in and I thought I was going crazy for a moment, but then that’s when I asked him is there a problem? And he said the reason why he was following me is because my daughters was making a mess knowing my daughters was not making a mess lying and if nobody never told them this but this place is nothing but a mess and unorganized on top of that! For him to have all this minority products that he is selling it seems to me that he have a problem with minority people in “HIS” store. So I want be coming back.

Recently purchase a product from this establishment it was clearly defective took back to exchange for another and clerk (older gentleman) was completely rude. The night I purchased another customer was there complaining about several products she bought that were defective. Beware products maybe old and not up to par.

Jackie is very helpful, but she is not there all the time. The man who is mostly at the store has absolutely no customer service skills. It is like pulling teeth getting him to assist/answer question. Furthermore, I asked them to order a wig, they agreed, but never ordered it! I now go to Dania Beauty Supply in Garner. The owner Adam is warm and helpful. Plus the store has a wider variety and is open 7 days a week. I do not like to spend my money where I am not welcomed.

I am too fit to be tied! I moved in this neighborhood 4 months ago. I personally know some of the employees by name. Today I walk in with my work badge on and greet Jackie by name. A few conversations with her. Enough to know she has been ill. Every time I came into the store, I would inquire about her and her health. Again, today I walk in to get items I wanted (not needed) and my husband called me. I asked if he wanted anything from here, he did. The entire time I notice this little man walking down every aisle I am in. I purposely paused to see what his next move would be. I look straight ahead and he is looking at me through the hair dye aisle. I questioned to myself if he was watching me. My next move was to calmly put each and every item back nicely. I went to the front