MAC Cosmetics

Daisy, Amanda and Jeremy were so pleasant and helpful today when I came to get something my mother placed on hold for me yesterday because I wasn’t aware the lipstick I wanted wasn’t going to be out till the next day in stores. I purchased way more than I had planned to purchase in the first place but I’m thankful I did because unfortunately Mac won’t make Fleshpot lipstick a permanent part of their collection even though I wish they would and so would probably 1+ million other ladies lol. Thank you again Daisy, Amanda and Jeremy for being so knowledgeable and helpful!!

I dont think ill even bother coming back to this chain store anymore. I was told if I bought something online and its barely used they give an exception for a return. I did clarify i bought it online and used the item barely and was given a exchange only and its within 30 days. Honestly I had multiple bad experiences in this location that they make their own rules. Other mac macys are not that difficult. This one has given me so much issues im not returning. First, experience they told me I had to buy 4 products to recieve a makeup service. If I wanted to buy a lash that has to be the 5th item its not a 4th item. Called up another mac macys about makeup service they said spend $90 minimum and recieve the service. Lashes are included and if I buy 3 equaling to $90 I still recieve the servic

I’ll only come to this store if I don’t need help from any of the MUA. associate ID 10976182 has “helped” me on two separate occasions and both times she was instantly annoyed that she had to ring me up. (I was the customer!) She’s unfriendly, unhelpful and never offers suggestions when I’m looking for a new product. The other women are more friendly but again, everyone here acts like the customers are interrupting their day. I take my business to Menlo where Bella is absolutely a doll and even offered to color match me by applying foundations on my face. I could barely get anyone to assist in the Staten Island location because they gave up after 2/3 shades didn’t match - on multiple occasions I absolutely hate the Staten Island location!

I had an amazing experience thanks to Jamie! She was extremely sweet, attentive, professional and a true multi-tasker! She truly made my mom happy with the products she recommended for my mom and she handled customers, greeted everyone and attended to my mom all at once. What a professional and she really knows how to do makeup. I can’t wait to go back so she can do my makeup. Thank you Jamie 💕💕💕💕

Amanda did an amazing job! She is so sweet and very professional. I was so happy with my makeup, she did a beautiful job and gave me the exact look I was going for!