MAC Cosmetics

I had the best experience yesterday in the Westfield Annapolis location. I needed help coming up with a look for a holiday party. Shout out to Juan! He is has a great eye and came up with a light glam look that looked natural for me. I was happy to buy the products that worked for me. He was so nice as was everyone in the store. They work well as a team. I can't wait to come back.

Went to the Mac store to see about getting a tattoo covered for a wedding. Talked to one female employee who stated she is alone and we need to wait for another employee to come in. We waited one hour for the other employee. When she finally came she told use we had to make a purchase before she would show us how the tattoo cover up works. Employee's are very rude and we will not be coming here again.

I was about to leave and give one star for the store but I am giving 5 because I got the help I needed from Yaritssa. I got in and asked one lady there about a specific color of lipstick and she said we don’t have it anymore, I asked her if they have any other kind that close to that color she said no. I left the store very disappointed but I got back with the color on my hand and started looking for another one close to it, Yaritssa came to me and asked if I needed help and I showed her my old lipstick and I told her I want close color to it. She started helping me and checking out the colors with me on my hand till we found the closest one and I bought it. She is very nice and helpful and I am giving 5 stars just because of her service.

I love Mac cosmetics. I have been always having a hard time matching my right shade. Only till I went to the Annapolis store and Josie matched me with the right shade and the right foundation and concealer. Gosh, this girl should be recognized more for her hard work and compassion. She is amazing. I will be only going back to MAC because of her. Thank you Josie.

Wow, when it comes to customer service, these guys rock. Got to work with Tiana and Josie on picking out the perfect makeup refills. Its why I LOVE MAC. So helpful and took the time to explain what needed and how to use.