Mabell's Hair Salon

One of the best hair washes by the owner I have had in my life. That is where the good ends. When her apprentice took over washing, she acted like she was afraid to touch my scalp, and did NOT leave the conditioner on for even 10 minutes, when I was paying for a deep condition. And kept popping an attitude. Then I catch her making larger sizes going up my head, and ask her/remind her to make them smaller. I told her she could do twists or braids. The apprentice finishes and my hair looks like a child did it. I literally have a couple braids that are horns in the middle of my head, no middle part- nothing like the picture of the last time I had my hair done to show exactly what I wanted. They both had to unbraid it, but ONLY DID THE FRONT middle, and did not redo everything that neede

I was scheduled for 11AM. I was even rushing to make sure I got there on time. When I got there Mabell was not there. Her colleague called her to let her know I was there for my appointment and I can literally hear her on the phone saying to tell me she will be here "in a few minutes". At 11:30AM I was told to wait 10 more minutes. Finally at around 11:47am Mabell calls her colleague to tell her that she will be here in ONE HOUR. From 11AM to 1:00pm they expected me to wait 2 hours lol. If you could not make the 11am appointment why not let me know first thing in the morning? Why say you're coming in a few minutes when you're not? Waste of time, they don't care about their clients at all.

First experience at Mabell's. I've been in Cambridge for 3 years, struggling to find a stylist that a. Does natural hair styles (no weave, chemicals, or presses) b. Is within a half hour drive c. Doesn't take all of my money and leave me with a style I only kinda like. Insert Mabell. Love the style. Love her. She gave me a hug at the end. She was so respectful of my time and communicative about what I wanted and what she thought would look best. I have 4c natural hair that I have been styling myself, primarily in flat twists or puffs. I prefer curly styles with a lot of body over straight styles. Mabell did a wash, blow dry, and rod set. She also cleaned up my nape.

Very professional, clean, latest ethnic styles and follows the cares protocol I feel safe here and would recommend to anyone who wants their hair to be treated right.

do not, and I mean DO NOT go here to get your hair braided/twisted. They will absolutely FRY your hair and damage it heavily. They don’t believe in hair protectant apparently and continued to dry my hair even after seeing all the damage they caused. If I could give this place negative 5 stars I would. If you care about your hair’s health, do NOT go here.