LUXE HAIR STUDIO

I booked a color service with Paris at Luxe Salon and trusted her professional judgment after she kept reassuring me about the “health of my hair.” During the process, she did a test strand that clearly showed damage — my roots stayed curly while the rest was visibly flattened. Despite that warning sign, she went ahead and bleached my entire head without asking about my bleach history until she was already rinsing the color out. Afterward, when I reached out about how brittle and damaged my hair felt, instead of taking accountability, she became rude and unprofessional, outright accused me of lying about my hair history, and placed the blame on me. Her only suggestion was that I buy more products to try and “get my hair back,” as if the results were somehow my fault. Though I was given a

Well was gone for a year doing braids. Missed my hair stylist Lady Tiffany and came back love her. This was my second time going. I love my new stylist, Lady Tiffany, I call her. She does awesome work. Wanted to step out of my comfort zone, well she put me there for sure.

Luxe Hair Studio is truly exceptional! The stylists go above and beyond to make every client feel valued, heard, and cared for. Their knowledge and passion for hair shine through in every appointment. Tamara, the owner, is not only kind and welcoming but has cultivated such a peaceful and uplifting atmosphere—it’s clear that client comfort and satisfaction are top priorities.

I’ve been coming here since for 10 years and I have seen absolutely no improvement from this studio. There is a lack of professionalism, and I’ve tried to give the benefit of the doubt time and time again but I can no longer take the disrespect of last-minute cancellations and bad attitude.

I called asking about if anyone there could do a short pixie, with or without a perm because I’m currently natural. I was told no one else did short hair except Tamara and a Tiffany I did send a text message to Tiffany but NEVER hear back from her 😑 which in my opinion is very unprofessional. Tamara did explain that she was trying to get away from doing short hair styles, which was ok I just feel it could have been more professional. It’s already hard to find professional black hair salons in Illinois!