Lush Cosmetics Garden State Plaza

This review is all about the employee Natalie! She was fantastic!! She went above and beyond to explain various products, test products on me, and even recommend some new products I had no intentions on buying but she sold me! Her and the other employee working alongside her (sorry I didn't get her name!) were extremely kind, they deserve a raise! Thank you ladies! :)

I had an amazing experience with Ava and Emmitt! Their customer service was absolutely phenomenal! one of the best I’ve ever received. They were friendly, attentive, and went above and beyond to make sure all my needs were met. It’s rare to come across such exceptional service, and I truly appreciate their professionalism and care. Highly recommend! I did get two bubble bath bombs! I’m super excited to use it!

Natalie made my whole visit. she was so creative and intuitive, pairing scents i never would’ve picked on my own and somehow they worked perfectly. i walked out feeling genuinely cared for and ridiculously happy about how good i smelled! you can tell she puts heart in what she does!!

This store has a wide selection of products. But it is incredibly small! It reminds me of the corner location of lush in freehold mall. But I do think that lush move locations to much bigger space. This one definitely needs an upgrade. It’s an incredibly small and tight space. And when it comes to fragrant body products, it can be a little bit overwhelming. Everything is touching everything and causing it to all smell the same. I wish there was a little bit more of a separation of products from different sections. For example, why is haircare on the same table as body care. Bath bombs are right next to body lotions. Everything almost like piled on top of each other. they also have a two sample per person rule. I have never heard of this before. Lush is actually infamous for a long consumer

I love the experience at this store, needed a new face mask and got the best one Ava recommended to me. Definitely will be back asking for Ava !!