Lush Cosmetics Crabtree Valley

Lush at Crabtree is a 10/10 business. Customer service is phenomenal. The employees are genuine and informed. The company’s ethics are serious and determined to make a difference. I bought the Magic Crystals Body Scrub. Every time i use it i do the stanky leg in the shower. Love Lush so much.

I had a great experience at the Crabtree Lush store! I went in on a whim during my lunch break so I was only able to browse for a short time. All the staff were incredible, I was approached by multiple employees while browsing and they each took their time to ask me what I was looking for and assist me in a personal way. They offered descriptions and were very informative about their products. I haven't shopped with Lush in a long time, so I was pleasantly surprised at their affordable prices. The activism Lush exudes and promotes is incredible. I purchased 3 full items, a shower bar, moisturizer and bath bomb for around $20. I was also given free samples at request and an addition free sample shimmer bar that I was surprised to find in my bag. From the customer service to the affordable p

I'll start this by saying I rarely EVER write reviews about store experiences with employees, so please know this is a genuinely written review. I had the most lovely encounter with an angel named Ritik at the Lush in Crabtree Mall last Friday (11/14/25). He is an absolute star! He was so kind and welcoming. For starters, he was the first to greet me. Ritik oozes the type of energy that makes you want to stay in a store forever lol! We chatted the entire time I was there about everything under the sun. I typically don't go to Lush, but I was curious about a fragrance called "Sticky Dates", and he went above and beyond, immediately helping me sample the fragrance in the lotion, the spray, and the scrub. He was super personable and made me feel so at home, even offering great recommendations

I had an absolutely amazing time shopping here. Two associates assisted me with the face masks and were extremely friendly and happy to help. they helped me test and decide on a product that I loved. the environment was so welcoming and friendly. staff members seemed happy and joked with me as well as their co workers. Unfortunately I don't remember the names of the workers but one was a tall guy with black curly hair and the other was a person of medium height with split died hair blonde and black i think. will most definitely be returning

Stopped here to treat myself after somes shopping at the mall. Gage was so excited and ready to assist me. Everything about how she engaged me was perfect. Got a basket for me. Told me her recommendations. This was all great as this was only the second time I've been to Lush. Her co workers were awesome too (think Emily and manager Jackie)? I honestly forgot their name because Gage was so attentive to me that I didn't need another employee to assist. For sure will be coming to this Lush to get the expertise from Gage. What an awesome team here.