L'Occitane en Provence

I came in around the holidays to purchase a few gifts. The store was busy but the sales associates made sure I found the items I needed and spent time carefully wrapping the gifts, which I appreciated. I had such a great experience that I’ve returned to purchase some personal items. On one occasion, I left an item at the store and the sales associate ran after me in the Copley Mall to return it! The high level of customer service and kindness of the sales associates has made me a repeat customer at this location.

In life sometimes you discover things when not looking, and my path to L’Occitane was a classic example of just such an encounter. On a recent visit to the Prudential Mall, I sauntered into the store on a whim, not anticipating to buy anything. That mindset changed fairly quickly when I experienced the amazing fragrances and the variety of applications that were on hand. But that transformation was no accident, because Alisa who was minding the store, very adroitly guided me through the various products and offerings. Her knowledge and zeal was a great motivating factor and I ended up with the delightfully fragrant Almond oil and Japanese Cherry Blossom soap and cream. Alisa deserves credit in how she gives attention to customers and certainly in my case was a big factor in getting me

I just went in to get hand cream for my friend’s mom and I left making a friend. Ann was so pleasant and friendly, she was extremely helpful. She deserves everything good in life. What an incredible experience.

L’Occitane is an experience you won’t regret! They offer lotions, fragrances, soaps, and more. The staff are more than willing to talk with you about what you need and help you find exactly what works for you. I keep coming back because the products and people are so good!

Mandy was so helpful and knew exactly what she was talking about, I ended up leaving the store with a different fragrance then what I had in mind and I’m so happy I did. Rosy made me a delicious latte as well. Thanks ladies, I very much appreciate your service. So happy with my purchases.