KVM AESTHETICS

The owner, who I had been seeing on and off from 2022-2023, canceled my appointment about 3 weeks after I made it and a few days before my event. She sent me a very dismissive text saying that she wasn’t allowing new clients and as a result, she was canceling my appointment. I let her know that I would have appreciated more attention to detail in canceling my appointment, perhaps immediately after I scheduled and that she was, in fact, incorrect about me being a new client. I sent her screen shots of my scheduled appointment emails and she attempted to go back and forth with me but I was no longer interested in the conversation. As a small business owner myself, this was a reminder of how NOT to treat customers. Very unprofessional to not keep track of established customers and to cancel m

I went to Perla for the first time and she was amazing. She shaped my brows so beautifully and share recommendations with me. I can’t wait to go back!

Had the most amazing experience at KVM! I saw Karen for classic lash extensions. I am obsessed with my lashes!! They are beautiful and natural. Her space is chic, elegant and inviting. I highly recommend KVM for all your lashing needs!