JCPenney Salon

Went today and got a wash, cut and blow dry by Marta. She was wonderful. I’m so happy with how my hair turned out. I highly recommend her.

**UNPROFESSIONAL EXPERIENCE** I booked an appointment with someone in the salon on 11/24/25. I get to my appointment today and the stylist tells me there’s NO HOT WATER. The person who booked my appointment should have me that yesterday. A total waste of a trip!!!!!! The overall lack of organization, accountability, and basic customer care made the entire interaction frustrating and disappointing. I would not recommend.

This salon is a scam, be careful while booking the appointment.It showed me $40 which I am attaching screenshot which still shows as my service charges in my account but at the billing register lady charged me $60 saying that since my hairs are slightly below shoulder so there is charge of $20 for long hair.first of all hairs aren’t long & second why your booking website doesn’t mention that hairs below shoulder are long which I never heard off.Jc penny has brand name showing different in website & charging different in register is called fraud.please do the price match & reverse $20.cheating people after service is not going to earn loyalty Pooja Sharma

I normally don’t write reviews but Maria at the Wellington location is a color fix magician ! She took her time talking to me about what my goal was on my tragic box covered hair. She is BEYOND meticulous. I could not be more thrilled with the results !! The cut is one of the best I’ve ever had and she even took the time to teach me about how to care for / maintain my color . She definitely has a repeat customer .

i came in for color and a haircut with annette and she did an amazing job! not only was she extremely gentle she was very nice. i was relaxed throughout my whole appointment- no complaints at all i will definitely be coming back thank you again annette!