JCPenney Salon

I took my son to the JC Penney salon as a walk-in, and I couldn't be happier with our experience! Cole did an AMAZING job on his haircut. He was friendly and attentive, really taking the time to ensure everything was just right. We all loved the final look! The entire staff was welcoming and helpful. We will definitely be returning, and I enthusiastically recommend this salon!

I was not happy about nor impressed with the haircut that I received, it was cut too short, and uneven, even though I communicated with the stylist that I wanted a cut, but to retain as much hair and volume as possible. She did not listen, which is frustrating. I was definitely over charged for what was actually done. My stylist said that she was a master stylist and could therefore dicate or decide her own prices, even though the prices for services are listed. I was also misquoted the price of services. She barely styled my hair then had the audacity to charge me a premium for it. I'm definitely disappointed and let down and not happy with the way my hair was done, especially after I explained to the stylist that I've had horrible experiences with previous stylist who did not listen to m

Maria did a wonderful job on my wired hair.

THIS SALON SHOULD BE SHUT DOWN! My mother and I made appointments today to get our hair done. She has short hair … she just wanted to get a trim and flat iron done only on her natural ethic hair. I wanted to get a deep conditioner treatment, rode curling on natural curly hair and trim. The day of our appointment a stylist by the named “Nancy Willis “ called me to confirm our appointments. I confirmed them then later on she explains to me that she doesn’t do it. She only does sew in, perms , and weave. They don’t have anyone right now who can do it for me today. So I said okay what about a trim because surely any stylist should know how to do a trim you would think but NOPE. She explains to me that she only trims long hair. So I said “I’ll just cancel my hair appointment and try again but

Worst experience ever! The hairstylist was not finished with my hair at 9:30p and I was there since 5:30pm. I was told to leave the salon with my hair still wet and color looking crazy due to mall closing by her manager. I had to pay bill and leave the parking lot from a different entrance with my hair dripping wet at night. I had to go home dry my hair and then return to the salon the next so that that stylist could finish my hair. No manager apologized for the horrible service. The stylist was nice and completed my hair. Unfortunately, it wasn’t the color that I wanted. I wouldn’t return to that store for any hair services.