Impulse Beauty Supply

I’m not satisfied with Impulse beauty supply there hours are wrong they not on time I pulled up August 16 at 9:14 AM. They business hours says Saturday 9am to 9pm ain’t nobody here if employees can’t be at work on time they don’t need to be working at y'all store

I sent my niece a link to buy some lotions from this store. She placed the order over the phone and the manager Janice got the order wrong after confirming the order with my niece multiple times. After paying and waiting for the items to arrive, my niece calls me and tells me that the wrong quantities were sent. She sent them the pictures of what she received along with a picture of the receipt. They refused to rectify an issue that stemmed from their end. Not only that, she spoke to the owner and he explained to her that she was charged incorrectly; as in lower than regular price, meanwhile she placed the order on Black Friday. She got the sale price. This company seems to have some dishonest employees working for them (Janice), and it gives Nigerians a bad name. They know they are wrong

DO NOT ORDER FROM IMPULSE BEAUTY SUPPLY. They sent me FAKE products, and their customer service is extremely TERRIBLE. I will absolutely NEVER order from this place again. They have tried to gaslight me, arguing that “nobody else has complained”. Which I do not believe. I believe they are so confrontational that people usually just give up. I had to PAY out of pocket to ship products BACK to them. So I’ve paid shipping TWICE, and I still don’t have a refund or what I ordered. The lady that usually answers the phone, I believe she is the manager, is extremely rude. She has hung up the phone on me multiple times, she is always very defensive, and altogether very rude. She has no home training let alone customer service training. I called one day to inquire about my refund or replacement orde

I love this beauty supply! They always have what I need and the owner and employee are super friendly!

They are trusted, reliable, and fast. HIGHLY RECOMMENDED. I live out of state, and stumbled on this business online. I was first skeptical when I could not order online and was asked to call and place my ordered. My skepticism went away when my first order arrived the third day. All may orders have arrived within four days. They also appear to be secured! I did place a watch on my account and my name after my first order (since I had to give my information over the phone), so far nothing unusual has been noted. Security was my biggest concern, but not anymore. I could have given them a 5/5 stars if I could place orders online and use Pay- pal or Amazon pay to pay for my purchase.