iGel Beauty

I'll tell my story. My boss sold me a nail drill of this company, brand new in a sealed box. A month later, it broke down probably because of my misuse, but I wrote to them and they agreed to fix it considering that the purchase was not even made from them! In less than three weeks, they identified the problem, repaired and sent me my working drill and it works like new! I'm very grateful to their team for helping me out in this situation

Please be absolutely sure before purchasing anything from this company. They do not state anywhere online there is a 20% restocking fee . I needed to return my product because the color chart that we received was very unattractive compared to what we saw online. …Already feeling kind of annoyed that I would have to pay a 20% stocking fee that I was unaware of when purchasing . ..I made sure to pack everything nicely and to include their free gift when shipping my return box because I didn’t want to pay any additional charges. Note: I did not open a single nail polish bottle after seeing the color chart because I knew I did not want to keep the product. After they received my box, they said that there were a few items that were damaged and that I would have to pay another restocking fe

If I can give them negative stars I would. Their customer service sucks. I placed 2 large orders with them and have been waiting for my packages for over 2 weeks now. I have checked the tracking info everyday since I placed my order and all it says is pre shipment. When I contacted them they claim that they shipped my order already which is a lie because usps has not scanned the package. All they can say is to keep waiting for my items they refused to send me a new package or offer any kind of compensation due to I had to pay $10 for shipping for each package. Also they said I had to wait almost 2 months to file a claim to confirm that my package is lost which is insane. They lie on the website saying your order will arrive by a certain day and it doesn’t. Their supervisors also suck feels

THIS BUSINESS IS HORRIBLE. I ordered a lot of product that got sent back to them at no fault of my own during the pandemic. I was talking with a representative who said they just never got one of my packages back. So I asked for a refund since I NEVER received any of the items I paid for. Which were on their way back to them completely brand new and untouched. And I was told all sales are final. But realistically there was no sale. I never received any product from them. I ordered back in June it is now September. I’ve emailed SEVERAL times now and they are COMPLETELY IGNORING ME! I was so excited for my products.. I really was. But now I’m just out over $150.00. And no one wants to help me. This is seriously beyond GREEDY. I was more than happy to support your business during this time. A

There is not a single star for this company, the customer service is terrible, the rules they give are ridiculous. I paid more than 1000$ but if I return the goods I have to pay 200$ for a 20% fee based on your purchase amount. This company forces customers to return goods to pay a 20% fee and cannot pay to the original payment card, instead you will have to receive an igel store credit card, you can only buy their products and not use them. used for other purposes, while I just received the goods and 3 days later I asked to return the goods, because the gel they sold I saw that it was not beautiful, I intend to return it to see if there is a better type... When you receive the goods, all the paints in it are mixed, and there are no individual boxes numbered in order, then I spent a lot of