Happy Nails & Spa

I let techs know my arthritis means please don’t twist my fingers or dig their nails into my skin. 1 tech here took offense & performed a small torture on me by slicing my left index finger cuticle on purpose so I have a bloody hang nail like a tiny stab into my finger & hand EVERY TIIME I use it daily. The pain travels the left side of my body as it triggers chronic pain from an autoimmune disorder. I gave her benefit of doubt at the time & thought she was correcting a hang nail NOT creating one. This torture was confirmed when another tech here a month later examined my finger like examining another tech’s signature & told me she’d take care of me & let me know when she was available. Publicly if I return here I’ll have a talk with this tech letting her know what she did & also the owner

Already frustrated that a basic gel manicure took an hour and a half, imagine my surprise when I was handed a bill that was $22 more than the sheet I chose my services from. As the woman tried to explain the nickel and dime charges to me, having already ran my card for it, all I could do was look at her and tell her what a crook she is. She tried to deny that I watched her do the same to 3 patrons before me, while back tracking and offering me a credit for the charges, towards another visit. They charge $5 to "shape" your nails, during the manicure..what!?! $7 for gel removal, because they knew (without asking me) that I hadn't had my last manicure there. $7 for a callus treatment... that was supposed to be included in my pedicure? They're literally crooks.

It was the worst experience I had. While I was getting my pedicure the girl stopped half way thru to go take car of her client. While I was left 1 foot in hot wax and the other foot out for about 10 minutes. Then they charged me an extra 11 dollars for an extra 15 minute massage that I never received. I realized when I looked at the receipt when I got home. I will never come here again.

Terrible customer service. Got my eyebrows waxed the lady who did it sick- Ching did a terrible job. When I told her I wasn’t happy and I want someone else she started to argue with me. She was very rough on my face and was slapping the wax all over me with wax falling on my cheeks as well as my nose. When I told her to try a different way, she said well every technician does it a certain way. I told her to try another way then she said well then you need to request other technician but you have to pay half. I agreed to it and said I will come back later to have the one who usually does it to do it. I went to the manager to talk to them about it, and the technician started blowing up in Vietnamese and then told me I had to pay half. I had already agreed to pay half and told him i don’t kno

I asked for full set and they just painted my nails for $30 dollars because apparently if you say no to power they can’t put on fake nails... I still had to pay the $30 I swear I could have had my daughter just paint my nails at home at least it would be better an free!! And then they make fun of you ..: yeah so done with this place.