Great Clips

My first visit I came in with a disastrous haircut hoping someone could fix it for me. Not only did Quierra fix my hair so well that no one could tell it was botched before but she made me laugh during the process. Very friendly staff and quality service. I came back specifically for Quierra to keep working her magic and will continue to come back because of it.

I am so delighted with current staff at Great Clips especially Latresa. She is amazing and highly recommended. She does excellent hair cut and is very kind and caring. Her politeness and attitude is exemplary. Thank you Latresa for giving great hair cut for my son.

Thank you for the haircuts, Quierra. I always go to the Macedonia Great Clips. Very satisfied.

I went to this barber located in Solon about 1.5-2 months ago. After the haircut, I noticed that they don't clean their scissors and other tools. Shortly after my visit, my head was covered in pimples. The haircut itself was also very uneven; I could still see uncut strands of hair. The barbers who work here need to be replaced, or they will lose many more customers. I can remove this feedback once you start to clean your tools after every haircut. Sorry

I checked in and waited 45 minutes as the app estimated. When I was finally listed as the first in line, I was standing right in front of the counter with my two kids. However, the staff skipped me and took the two customers behind me first. I raised my concern, but they did not apologize or acknowledge the mistake. This was not just inconvenient (especially with two young children waiting), but also very disrespectful. It made me feel unwelcome as a customer. I hope the management looks into how the staff is handling the check-in line, because no one should be treated unfairly after patiently waiting. The way I was treated made me question whether everyone is truly being treated equally at this location.