Great Clips

My mother took my daughter to this location today for a haircut, and unfortunately we had a very disappointing experience. The stylist cut her hair significantly shorter than what we clearly asked for, and the final result was not what we agreed on. There was also noticeable uncut hair left on the back of her neck, which shows a lack of attention to detail. In addition, both my mother and daughter said the stylist was rude and not customer-friendly at all. The interaction lacked professionalism and basic courtesy, which made the situation even more frustrating. Customer service and listening carefully to clients are extremely important, especially when it comes to children’s haircuts. Based on this experience, I would not recommend this location until there is noticeable improvement in bot

Okay so let me preface this by saying I brought in pictures for reference. I asked for bangs that went just below the eyebrows and layers framing the face. I brought in 3 pictures.... I got something else, but by the time I could see what she was doing, they were cut too short to do anything about. Its not like I can see when she's standing in front of me with scissors in front of my eyes. Not only are they too short, they aren't even!

I went in today with my two sons, and while the stylists who cut my sons’ hair, I have no complaints about them, the one who cut mine was unprofessional and rude. She basically cut the appearance of my hair down also as soon as I had sat down in her chair. I told her I get my hair colored professionally somewhere and she said, “professionally? He could have done better.” How freaking rude! It’s already done and on my head. I felt uncomfortable for the rest of the appointment but was not confrontational and even tipped her! I want my money back! Her cut wasn’t even good. I didn’t get her name but she has short blond hair and her chair is on the right-hand side toward the back. You lost my business for this location! Bye!

I've had my hair cut here 3x's in the last year. I'm definitely a nothing fancy style type, just like a nice short haircut. 1st 2x's I've gone, super friendly and engaged with me. My last time, I will say, since I've had different women cut my hair each time, the last one was not engaged and I definitely felt as though I was "bothering" her. She cut my hair, trim, it had been 6 months, she cut it but I wanted more cut off the sides, this was very bothersome for her for me to ask, tsk, I heard, and thought, oh my! Hey, I know it's not a fancy salon shop but I'd still want good service and all I wanted was more cut off the sides. Not a bothersome look when I asked. I'll still return but I'll try and not have her cut my hair.

Cutting was ok. But they don’t want to listen and show blunt face and can’t smile back. Felt small coming here. Will never come back here. Pls correct your staffs to have a welcoming gesture. Learn from great clips Holly springs in village walk drive they are great!