Great Clips

I’m here in Batesburg taking care of my dad. Needed a shampoo because I had hand surgery. Checked in on line. Walked in and said all I needed was a shampoo and showed the girl my hand with the bandages. She said couldn’t do shampoo because only 3 workers and all the online check ins. Interesting since I checked in on line and only 1 worker was cutting a customer’s hair. The person who ‘greeted’ me - if you can call it that - was cleaning brushes etc. Has only been opened for 10 minutes?? Very poor customer service. I think the most basic thing for hair is a shampoo. I wasn’t asking for a haircut. I even told her that she didn’t need to blow it dry. Just leave it wet. I grew up in Batesburg and this is not how the town use to be. She said that I could travel to the Lexington Great Clips!

Scheduled an on-line appointment, said it was a 25 minute wait which is about how long it took to drive there. Still had to wait another 20 minutes. Only two young stylist busy talking about other clients, with little customer service or professionalism. Only asked for a trim, straight cut across the back, and I had to explain to the “trained stylist” the difference in feathered bangs and thinning. Needless to say I had to go somewhere else to fix the areas of hair in the back that wasn’t even cut and hung lower than the rest. Terrible experience.

I went here for the first time for a trim, wash and style last Friday. Jeff did a fantastic job on my hair! We were meeting out of town family so I wanted my hair to look nice. The female hair stylist that greeted me was super nice as well! My husband and teenage Grandson goes here as well and they do a great job! Five stars all the way! p.s. Their prices are great too! You get what you pay for! Mrs. Sue Q. Lexington, South Carolina

So me, my sister and my mom came in after checking in online and we're greeted by two young women. They were fairly nice but weren't very enthusiastic about being there (but who am I to judge, work is work ig) Anyways, after being seated one of the women began brushing through my hair, she ended up stopping and asking the other to come over and they ended up saying I had lice and they couldn't cut my hair, and it was pretty embarrassing (But it is understandable, I agree that they shouldn't cut hair with lice.) They then checked my mom and sister's and said they also had lice. But when we went home to begin treating it we found absolutely nothing. No lice and no Nits. Our heads were completely lice-free. I don't know what was going on or what they were thinking. I don't think they would

I have been to Great Clips many times, many different locations. But, we got the best haircuts ever on Friday August 5th. I wish I could remember the staff member’s name, but I cannot recall it. She was great!!