Gorgeous Lash Studio

I really like this place, especially Hanni! She’s always super nice, friendly, and gives great service every time I come in. However, I have to take off some stars because of the 4% fee added when paying by card or Apple Pay. That feels a bit high. It also seems like they prefer Zelle or cash to avoid taxes, which doesn’t feel right. I love the service, but the payment policy could definitely be improved.

⭐️ Rating: 1/5 I have been a loyal customer at gorgeousLash Studio for about three years. While I’ve enjoyed the relaxing atmosphere and comfortable setting, my recent experiences have raised some concerns regarding customer service. Pros: • Relaxing Atmosphere: The studio provides a calming environment that makes the lash application process enjoyable. • Comfortable Setting: The chairs and overall space are designed for comfort, which is a plus during longer appointments. Cons: • Customer Service Issues: Over the years, I’ve noticed a decline in the quality of service. There have been instances of rudeness that have made me feel undervalued as a customer. • Last Experience: During my most recent visit, I requested a specific style of lashes within my budget. The lash technician sug

I recently had a lash extension appointment with Hanni and it was truly an amazing experience. Hanni has remarkable expertise in her work and is incredibly gentle and soft-spoken. The process of getting my lashes done was not only comfortable but also a pleasant one. Hanni is a true professional and I highly recommend her services to anyone who wants to enhance their lashes.

I made the mistake of going back to this place. Got it done by Katie yesterday and it is trash. I booked and paid for full hybrid set and got less than a classic set. I barely got lashes extension on and they keep falling like crazy. What a waste of money. Horrible service overall. I do not recommend this place at all.

I have been coming to get my lashes done for years here for over 6 years off and on even before they were at this location, but when they were in the suites I was coming for 2-3 years every 3 weeks like clockwork. Katie has always been my go to lash tech. Katie always does a great job however there are times where she is not available and sometimes I feel like because I have been coming for so long they get comfortable and sometimes do not do a good job With me because I have been a returning customer consistently. 3 weeks ago, Katie was not available to do my refill so I went to Taylor …Taylor was fast she did a great job as far as styling my lashes however, after one week, my lashes looked like they had been on for three weeks now when I tell you, I take care of my lashes. I take really