Franklin New Eros Nail Salon & Spa

Eros Nails & Spa is, by far, the BEST nail experience I’ve ever had. I had tried a few other places while life got busy, but I found my way back to Irene, and I will never leave again! She is meticulous, patient, and truly takes her time with every detail. My nails always look perfect, and her pedicures include the most incredible foot massage (and a hand massage, too!). The spa is clean, relaxing, and the chairs are unbelievably comfortable… especially for tall people! If you’re looking for a place that makes you feel taken care of from the moment you sit down, I highly recommend Eros Nails & Spa. Irene is a gem and this place is five stars all around!

Really bad paint job and “shaping”. The tech smudged my entire big toe and repainted one layer over instead of wiping off and repainting. Also cut me pretty bad and proceeded to paint my toe while it was still bleeding. I honestly would not be leaving a review if it wasn’t for the woman at the desk who called us at 11:01 (appointment was at 11 and one other person was in the salon when we got there) to see where we were, was pushy about tipping and came back to me to say the Venmo hadn’t gone through and was loud in front of other customers (it had) and instead of offering a refund for my service offered me a free pedicure next time (how could she expect me to go back after this experience?) My mom and I were horrified by our experience and do not recommend.

While this is my first time here I would like to say that I am disappointed. I went in with a dip and tip appointment, only to be told "soft gel" was a better option. I decided to try it, only for the service to actually be Gel-x (there was no actual soft gel used, just cured nail glue onto full cover tips and gel put directly on the bare tip.) I showed multiple people several pictures of the length and shape that I was looking for, and again told the technician several times during my appointment that they needed to be shorter.All she did was give them more shape. There are signs all over the salon that state if you pay in cash, there is a five percent discount.I paid in cash and said discount wasn't even offered to me. I was, however, asked if I planned on tipping, which is something I

Best dip manicure I have ever had! I went to Aiden and he was super thorough and not rushed. Did a great shape and it is not too thick at all. Very reasonably priced, this will be my new regular spot :)

Wonderful job. Always take their time and make the experience relaxing. I bring all three of my kids as well. They are family friendly and attentive.