European Wax Center

I am not normally a person who gives bad reviews because I value businesses but when employees are confrontational and unprofessional, I feel strongly I need to speak up. I am a long term customer at EWC and loyal enough to purchase packages. You know, those commitment deals they give you to incentivize return. It’s something I gladly do. I made an appointment at this location knowing I had a balance I could take care of when I arrived and the initial appointment was great until XXXX (not trying to shame people here but the store knows) called me back to let me know I had a balance and I would have to pay that. “Ok, non problem”, I replied. Thank you. About 30 minutes later, I realized I needed dog food and because I live in Buda/Kyle area, decided the Kyle one was more convenient so I cal

Gwen is amazing. She’s super easy to talk to, makes the whole appointment feel relaxed, and does such a great job every time. Everything is always clean, quick, and I’m always happy with the results. You can tell she really cares about what she’s doing. I won’t book with anyone else, definitely ask for Gwen if you go in!

Sarah was amazing. I popped in off the street for my first time with about 15 minutes to spare before needing to run home and dress for a wedding. On my drive up to Austin. I was horrified when finding the mini whiskers that had surfaced. She was extra kind and focused on getting me in and out on time. Problem solved.!

Dela (EWC South Lamar ATX) is absolutely amazing! I’ve been going to Dela for waxing and she truly sets the bar high. She’s professional, detail-oriented, and makes the whole experience super comfortable from start to finish. The space is clean, relaxing, and she always takes her time to make sure everything is perfect. You can tell she genuinely cares about her clients and their results. I always leave feeling confident and refreshed — 10/10 recommend her to anyone looking for quality service and great energy!

Hands down the best service! I have been seeing Gwen for 5 years now and she has never once failed me. She takes her time to make sure my brows look perfect! Besides her amazing service, she might be the coolest person I have ever met. The office is clean and organized. Highly recommend to anyone looking for good waxing services!