Elegance Spa - Milpitas

Kathy is a very professional and attentive massage therapist. Her techniques are steady and effective, and she skillfully adjusts the pressure according to my body's needs. The entire process was very relaxing and reassuring. After the massage, my body felt significantly lighter, and my tension and fatigue were relieved. The environment was clean and comfortable, and the experience was excellent. I will definitely book with Kathy again next time, and I highly recommend her!

Kathy is an outstanding massage therapist. She always takes time to understand your needs and focuses on problem areas. Her technique is excellent, and the pressure is just right. After each session, my neck, shoulders, and back feel so much better. The environment is clean and relaxing. I highly recommend her!

I don't know how this place is still in business, this is the second time I had a bad experience with a different masseuse "Anna". She was on her phone all the time and was just using one hand to massage, and she massaged(rather rubbed) my calves for almost 20 mins(so she could be using her phone I guess). They have no shame demanding for tips despite providing terrible service.

I took 90 mins deep tissue massage today today. The therapist said at 60 mins that there is a mess with schedule and there will be another therapist coming for remaining 30 mins. I was left with no choice. The second therapist was not in a mood to massage but go to places which made me very uncomfortable. The 90 mins massage includes hot stones which i did not get. At the end they I had to tip both therapists and I only did it because I don't want to ever visit this place again.

Wasted my time & money. The therapist had no power, she was just rubbing oil on me, she was just looking at her phone with airpods on while massaging, she went out 4 times and finally asked me for tips. Not a good experience.