Ebony Beauty Supply

Tired to exchange a wig just walked out the store to my car and saw the wig had no combs in it they wouldn’t let me exchange bad customer service

DO NOT SHOP AT THIS STORE. I made a purchase and tried to return it within two hours, full receipt, and the woman was so rude. %99 of their customers are Black and they don't respect us as human beings, all they see are dollar signs when we walk in. I don't even mind if she couldn't take back the item, but there was no customer service, no "here's a complimentary hair clip" or "I'll give you %10 off your next purchase with us." ZERO customer care. These people cater to our commuity while hating us at the same time. Do not give them your money! Shop online or buy elsewhere. This place is the worst.

He is veryyyyy helpful & niceee , way more professional than other Florence area hair stores

Oh my goodness. I was looking for a good blow dryer that would straighten my natural hair but not damage it. The owner was very very very knowledgeable about what type of dryer would work best for my hair. He recommended one made by Red that was handle-less. I didn't even know such a dryer existed. I tried the dryer this evening and it is by far the best hair product I have purchased in over 10 years. It's just that good. Very grateful to the owner for his patience in helping me find the right product and moreso for his extensive knowledge. Shop here. They care about their customers.

Have been a loyal customer to this store for over a decade. Today I decided to go in and see what was new. While taking a picture to send to my friend to get her opinion, the owner walks up to me asking me to delete any pictures. I'm really in shock at this point because I have plenty of pictures of wigs in my phone from their store and it's never been an issue before. She proceeds to say something about taking pictures with the price showing but the price wasn't my concern. She continues to fuss about how I should understand but she wasn't saying anything that made sense. I just decided to leave because I wasn't hurting anyone and I had no alterior motives. I also wasn't big on the idea of spending money with someone who was as rude as she was. I understand that someone may have done some