Drybar - Back Bay

Excellent Service from Paul at Drybar Back Bay! Paul did an amazing job with my hair! Not only did he style it beautifully, but he was also so friendly and easy to talk to—we had great conversations throughout the appointment. He was truly awesome, and I’ll definitely be requesting him every time. Highly recommend!

Posting this rather reluctantly because I hate posting public reviews. However, I reached out to Drybar directly 3 weeks ago to give them a chance to rectify the awful experience I had at this salon and they never got back to me. When I made the appointment I left a note explaining that my hair doesn’t hold curl well and I also explained that at length to my stylist prior to service. I showed her the first picture you’ll see posted and she seemed to understand the look I was going to for. I also explained that I didn’t expect my hair to come out looking exactly like the photo, but because my hair doesn’t hold style well it’s better to go for something big and bouncy that’ll eventually fall. Again, the stylist understood what I was saying and we agreed that she would do a bouncy 90’s blowou

I enjoy coming here. The place is clean and organized. Tatyana is fantastic and I get the best compliments. Mimi is friendly and kind. Nubia at the desk with Miranda make a great team. Thank you for the best blow out!

Lashanna did an amazing job and she was so sweet! I have fine hair and she delivered and then some with volume for my blowout. She's a great listener and took the time to listen to my concerns. Thank you!

I am a loyal customer and accidentally mistook my appointment for 15 minutes. I showed up 1 minute after my scheduled appointment and was told I missed my 15 minute grace period. You think after being a customer who mind you has NEVER once been taken when it’s on my time, I have waited 45 minutes at one point and didn’t even receive an apology… you think they’d give you some flexibility for one minute past the grace period. I’ve always ignored that I’ve paid extra for 10 minutes scalp massage that they only do for 2 mins. The person at the desk was also rude and not remotely understanding. Spend your money at another salon, I will never go back to this location and will make sure I tell everyone else the same.