Dluxe Nail Bar West

Dluxe was recommended to me by a loyal customer. My first time ever getting nails done in a professional way. Annie is an amazing nail tech. She was super gentle and careful, and she did a lot of quality control checks throughout the process. My acrylic extensions with gel polish came out even better than I was expecting — I didn’t feel like the process was rushed at all and she was really careful to keep the cuticles intact and looking great. I think it’s a good value for money. They even gave me a holiday gift on the way out. I plan to return.

Terrible experience from start to finish. When I arrived, the technician immediately started my pedicure and began cutting my nails without asking me at all. During my manicure, she aggressively removed the gel with the machine, which was painful and rushed. The gel manicure took less than 25 minutes, she didn't remove my cuticles, and she tried to file all my nails the same size but completely failed - the shape and length are uneven. She was clearly in a rush and did not care about quality or comfort. After paying, I spoke to the front desk employee named Jamie to explain what happened. She was extremely rude and unprofessional. She told me the manager would call me to refund my money. It has now been over a week, and I have received no call and no refund. I called back two more times

Once I found Max, I never tuned back. I’ve been getting pedicures from him for at least 1 1/2 to 2 years now. I swear I wrote a review before but I guess not. Early Sept, I was feeling sassy and decided to get a manicure as well. Due to my work, he recommended I get builder gel because it’s long lasting and will keep my nails sturdy. I absolutely LOVED it ! He topped it off with a red shade, Rebel With A Clause. Not only did it not chip, the color lasted and was vibrant for 3 weeks. I honestly would have kept it longer but my nails grew out significantly. Today, I went in for a refill. Initially, I was going to get a deep burgundy color for the fall but that natural builder gel color was everything. I am literally OBSESSED. I didn’t catch the name of the shade but my nails look so frigg

I’ve been to DLuxe a few times and have always had very positive experiences until today. I showed up to my Wednesday 11:30am appointment on time, but had to wait until 11:50 to be seen. The salon was not very busy at this time, but I figured they were just running behind. When I was brought to a station, I showed my nail tech a photo of what I wanted (shiny aura nails, I’ll attach the inspo image) immediately. She nodded and said okay. I asked if she was able to do that and she said yes. If she had told me that she was not confident she could achieve that design, I would have happily picked a different one. Unfortunately my nail tech didn’t tell me she wasn’t able to execute my design. Several times throughout my appointment, she started, stopped, and then would get up and leave (I’m gu

This place is hit or miss for quality. Unfortunately this time was a big miss. Left with red dip powder all over my hands and most of my skin stuck to the tip of the nails. I did ask my nail tech if she could clean off some red, which she attempted to, but this is what I was left with.