DIME Beauty Co.

Love their products because they’re clean and they work. They come in dark bottles which I prefer— protects the skin care from light and air. My orders arrived in good shape. Thank you!

I love Dime products but their customer service has been very unhelpful. My order shipped to the wrong address and even though I contacted them within minutes of placing my order, they would not update my address or cancel the order. They have not given me any options for resolution at this point and I am currently out over $200.

Worst customer service. No phone number, just a chat that is not in real time. Ordered 2 items and tried to cancel one. Both were canceled but I was still charged. Never received the item and kept getting emails with tracking numbers that were inaccurate. This seems to be a recurring theme for this company.

Placed an order in Nov during the Black Friday sale. It showed up damaged and leaking. I’ve sent numerous emails and have been ignored. I was so hopeful and trying to do something nice for myself as a single mom of 5. Seems like this company only cares about influencers, and not every day people who spend what little they have on something special. I am in the process of filing a dispute with my bank, because it seems as if my concern is being ignored. Sad.

my first perfume i ordered and really liked. The lid on it was totally broken so that was a little bummer. but smelled great! I just bought my second perfume from them a few months ago. smells great but leaks blue stuff that gets all over my makeup bag. i like their product and but disappointed with packaging. and why the hell is my perfume leaking & turning a blue color?! couldn’t tell you haha.. will be my last time buying from them :(