Dental Suite

I hate that I even have to write this review because I truly liked Dr. Strickland as a provider. Her front desk staff can be so nasty and rude over the phone even when asking simple questions to navigate things on their website. That’s if you can even get them to answer the phone. I have switched providers and even my new provider’s office staff have had issues trying to work with the Winston Salem office. The same young lady answers the phone and gives attitude off rip. They want you to use their Contact Us button to submit any and all types of requests and it doesn’t send a confirmation to let you know your message went somewhere. Just a guessing game and a 50/50 chance they MIGHT respond to you. Not truly an efficient process especially when the staff aren’t trying to help you understan

I’m literally leaving the Winston Salem location from getting a tooth pulled and went to make my next appointments and was declined because i can’t no remove on of my piercings because it literally stuck in my face and can’t be removed. Yet Dr. STRICKLAND never took the time to explain she would no longer see me. From the beginning she had been unprofessional since i came to the Greensboro location which i not what i expected because I’ve dealt with her years ago when she worked at dr. Oliver office off 311. Dr. Strickland attitude towards her patients is horrible and when asking questions she always make you seem like you the issue. Today she made a joke about my piercings being in the way and it was on that i could actually remove the one she commented on and was told not to by Lauren at

Do not come here the facility smells soon as you walk in. I’ve also had an appointment scheduled I get there the reception says I don’t see you on the schedule we’ve canceled your appointment I called you this morning to confirm. I asked her why didn’t she leave a voicemail? She’s says well the system automatically cancels which doesn’t make sense. That’s not telling me why you DID NOT leave a voicemail . I see why they have a low star rating making me waste time and gas.

I'm a New Patient. Really like what I see so far.. The office is well kept. The staff is very professional.and friendly and kind, knowledgeable. It was very welcoming 😊.. I'm looking forward to a new smile and no pain 😁.Thank you for your service and afford to do What you do for others. Will see you soon! ❤️ SAG.

The one star this office receives is because I HAVE TO GIVE A STAR FOR THIS WEIRD FACILITY. When people establish care YOU DO NOT TREAT THEM UNFAIRLY BASED OFF INSURANCE . This facility should be HONORED anyone would schedule with these poor reviews . Medicaid should NOT I trust this facility to examine their clients. If patients could PAY OUT OF POCKET at the drop of a dime they would not need Medicaid. Treat people like HUMANS and stop seeking a CHECK. We know you have bills to pay… but you shouldn’t act like you solely do your job just to get paid. Do NOT schedule an appointment with this facility over the phone because if you communicate your needs over the phone and come with your x-rays in hand with COVERAGE and approval of service they will still hound you for money and push you awa