Deka Lash

I went as a new client that never had lashes done before to DL right before my wedding. I Explain to the manager that it’s my first time I saw on Groupon they had a deal and if they’ll honor it as well. She said yes it’s not much off but they would. I booked an apt. I came 10 min prior and the lady took a new before my apt I didn’t think any of it until it was 50 min later. I had really a little to no time right before my wedding next day. But because I needed to follow the plan and didn’t want to pay them $50 no show I stayed. So the girl did my lashes and explained I couldn’t wash my face for abt 12 hrs no products etc. so I didn’t. I woke up next morning and half of my left eye lashes were gone . I called twice and they insured me someone would call me back but nobody ever did. That was

I had my first appointment with Deka Lash and was literally in shock. I have never had such a horrible experience. I can’t even tell I had my lashes done. They are so sparse,light, and short I am in shock. I told the stylist and she said, “Maybe you could use serum.” I am so unhappy and devastated!!!!

My husband purchased a gift card from your establishment as a birthday gift for me. The following day, we noticed an unexpected charge of $10 labeled as a tip on his credit card. This charge is concerning, as no services have been rendered, and I have not visited the establishment since the gift card was purchased. Charging a tip when no service has occurred is highly unprofessional. Had we not reviewed our account carefully, this charge may have gone unnoticed. A tip should never be applied without the customer’s knowledge or consent, especially when the only transaction was the purchase of a gift card. I contacted customer service to seek clarification, but no clear explanation was provided other than being told the charge was a “mistake” and that the $10 was refunded. However, I find

I got my lashes done here for the first time and had such a great experience! I booked with Ari, and she was so kind and professional. She explained everything clearly and delivered exactly the look I wanted. I couldn’t be happier with the results—I’ll definitely be coming back!

I was serviced by a sweet young lady by the name of Ari and she did my lashes amazingly! I’ve gotten so many compliments on them and she really curated it to match my eye shape. I got the true xpress full set, and they feel so light and look natural. I will definitely come back again! Thank you!