D-Elsa's Beauty Salon

I went in for an old school perm on my medium long hair. OMG! A complete disaster! Barely a wave on the long part and my bangs were a kinked up frizzy mess!! Everyone was staring at me in disbelief. Worst salon experience EVER!!!

Excellent hair cuts. Price is right. Very polite ladies. I been here for 7 years already!

Yesterday, Thursday October 24, 2024 I went to cut my hair at this place, had never had any issues and I approach the business and the door was closed, the son of the owner told me it was already closed, that they closed 15 minutes before 6PM. I told him it was 10 minutes till closing time. Than I told him to change his sign to 5:45 closing time. Told me to go and complain anywhere, but that he was closed, again I told him about the sign, and he said he was going to change it to 4PM, and I told him que payasito. Again told me it was closed, very bad customer service, I just hope people can read this and report it, like I am.

They literally let me walk away with an incomplete haircut! Worst experience ever!! I had to wait an hour and many of them were just sitting down. When someone finally attended me, she kept stopping to use her phone. I asked to speak to her manager and she didn't care at all. They told me to leave and find a better place.

I've been coming to this salon for years and I'm always satisfied with their service. Just remember to write yourself down as you come in and if you have someone in mind to request a service from write their name too.