Cosmo Prof

Horrible! The worst experience ever ! Lizandra did not even care to help ! acting like she has no knowledge of anything WHY work there? I don’t recommend at all! Never going back! On top of that no bag I had to carry everything on my hand.

This location is so poorly managed. The door is always locked when you show up, with a note on the door saying they’re at lunch. They’ll be back in 30 minutes. Literally this is happened to me three different times that I’ve come and I come often two times out of those three I waited and they were back within an hour not actually 30 minutes. This place needs a manager. You can’t run a business with locked doors.

AWFUL!!! Literally EVERY SINGLE TIME I come to this store this happens and I’m stuck waiting 30+ minutes when the store is supposed to be OPEN!!! I have clients to tend to, I can’t be late to work because the Cosmoprof employee decided she wanted to close the store to go get breakfast. Literally the worst Cosmoprof I’ve ever been

As a professional, any other beauty supply store, once you provide them your cosmetology license, they allow you to purchase every time from there on. This location refused to ring me up, even though they saw me in the system. Due to the fact that I did not have my cosmetology license with me as well. I explained that I was on the road already and I’m just making a stop before work. They refused to sell me the products that I needed even though they know I’m in their system. If I have to carry my license every single time I go to their store I will never shop there again.. That’s just not real life of a business owner. If that is the case, what is the point of having a computer system?! The ladies argued with me, saying that they need to visually see my license as well, or they will not ma

Poor management. They don't know anything about customer service. Employees are very rude!!