Copperfalls Aveda Spa and Salon

I booked a new client visit with Desiree. This was my first appointment at Copperfalls Aveda. I've been growing out my gray hair and it was time to cut off some of the overall length to blend the gray better. Desiree consulted with me, shampooed my hair, cut and styled it all for $40 (tip not included). I was extremely pleased with her knowledge, recommendations to help me, and her skills cutting my hair (which is so much better now). Desiree is definitely the hair stylist for me and I'll schedule with her regularly going forward so I have access to her skills. I highly recommend her.

I had an incredible massage experience and can’t recommend Florence enough. As a nursing mom, my back pain has become almost unbearable, and she was exactly what I needed. She truly listened to my concerns and focused on all the right areas with so much care and skill. Throughout the session, she consistently checked in to make sure the pressure was right and adjusted it whenever needed, which made a huge difference for me. I felt completely heard, comfortable, and cared for the entire time. I left feeling so much relief and genuinely better in my body. She was phenomenal, and I will absolutely be coming back.

Desiree is amazing! And the only reason I’m giving 5 stars. I don’t trust anyone else with my hair. The only issue I have is with one of the girls up front. She’s SO rude! I think her name is Heather. Anyway, I still go because I love Desiree, but I wish they would hire better front desk people.

I bought a gift card online as a Christmas present for my mom and never received a confirmation email. When I called to figure out what happened, I spoke with Kylie at the front desk. She gave me a number my mom could use, but I really wanted something tangible to give her. My plan was to print the confirmation, not hand her a few numbers on a piece of paper. She was very passive-aggressive and kept repeating that there was nothing she could do because I had previously opted out of emails. At one point she said, “It’s not our fault you opted out of emails,” which was unnecessary. As someone who works in customer service, the tone and lack of effort were disappointing. It wasn’t until I asked for the manager’s name and pointed out her attitude that she suddenly offered a real fix: sending

WONDERFUL experience with Christina! I haven’t gone to a professional hairdresser in years because I’ve never been happy with the result, price, and experience. Christina took the time to ask questions and I ended up with exactly what I asked for (which is rare). Price was fair and she was so great to talk to. Highly recommend booking with her :) I will definitely be back!