Chi Spa

Chi Spa in Wellington Mall is an absolute disgrace. This place is filthy, unprofessional, and completely unacceptable to be operating in a public mall. Nothing about it feels clean, safe, or legitimate. The moment you walk in, you can tell standards do not exist here. The staff is rude, careless, and clearly untrained. There is zero customer service, zero respect, and zero effort put into maintaining a proper business. Instead of relaxation, you leave feeling uncomfortable and grossed out. Honestly, this location should be reported to the city and health department immediately. Wellington Mall allowing a business like this to stay open is embarrassing. Either shut it down or force a full inspection—because this is not okay. Save your money, save your time, and DO NOT GO HERE. Worst spa

I’ve been a regular customer here and have always appreciated the quality of the massages. Today, however, I came in specifically requesting a 20-minute massage because I had plans to go to the cinema. Despite repeating my request multiple times, I was pressured into a 30-minute session. While the massage itself was great, the experience left me feeling disappointed. At the start, I felt uncomfortable when staff laughed after I asked for a shorter session and spoke in a language I couldn’t understand. It felt dismissive, and I couldn’t help but wonder what was being said. After the massage, I was charged for 30 minutes. I explained that I had only agreed to 20, but was told the price was due to a “medicine” that had been used—something I hadn’t been informed about beforehand. I paid the

DO NOT GO TO THIS PLACE!! I went the other day since i basically got pressured in from the start and he started bargaining prices with me when i told him no thank you and he then agreed to do a 1 hour massage for $45 the vibe was weird from the start and the people working there look at you weirdly once i got put in the room to change and got under the sheets he comes in and starts massaging my back and then out of no where a lady walks in and starts massaging my feet and starts pushing an upcharge on me for her massaging my feet i politely deny and said no thank you and then she proceeds to laugh at me as she exits the room, Then the man proceeds with the massage which I thought was the most horrible massage i've ever gotten and he starts massaging my lower back, eventually he reaches my

STAY AWAY FROM THIS PLACE. Awful experience. I called and made an appointment at 6pm for a 90minutes couples massage. The massage started and we had two masseuses each and we asked why two people. We were told they were closing early so they will do 45 minutes, but we would still have to pay for 90minutes because we had two masseuses per person. We left immediately. What a scam. And the awful woman even said “you have to pay for 5 minutes” !!! UNBELIEVABLE.

Every time I come here I get an amazing massage. They do use a lot of pressure, which I LOVE and its why I keep coming back. During the massage they most likely will ask you if you want to add more time or if you’d like add-ons like essential oils with hot stones, however you can just say no if you don’t want to. (The hot stones with essential oils does feel amazing though!) I will continue to go back because I’ve always had great massages here and the prices are very fair for the area. I’m