Brow Art 23

I was in a rush for a Christmas party and had my eyebrows already colored in and didn’t notice the bald spot she put on my brows. They are not shaped correctly either. Highly recommend you stay away from this place.

I had been going for YEARS but NEVER AGAIN!!! Had went to go in for my brows but there were about 2 people in front of me while I signed in near the registered and figured I’d go to Charlotte Russe to walk around vs waiting in a tight confined spot *which is directly across from the brow kiosk* Was in CR less than 10 mins before walking out at THE PERFECT timing to see the girl who was was in front of me STILL getting serviced. I waited 5 mins and started to notice there was a new lady waiting but didn’t think anything of it since I signed in. Once the girl in front of me finished I went to take a step to take a seat but was bum rushed by the newer lady waiting and stood there to see the reaction of the owner . The owner of the establishment said “Who’s first?” while VISBLY deleting my nam

I was so bummed! 😔 Left with little skinny eyebrows not even shaped the same, I tried my best not to say anything now I just walk around with my sunglasses on to hide them even drawing them in they ugly 😂. I specifically asked to have them cleaned up around and to not touch any part of the eyebrow, the only good part was the lady was nice but she does need to work on her skills not everyone have wear her brows..

Called my phone accusing me of not paying for my service when my bank account says they took it and I had an email of the receipt. I went back to show them and they just said oh yeah its fixed didn't even try to call back to tell me it was a mistake on their end Very unprofessional. She also rushed me to sign in as well and told me she will fix it after but tried to blame me for thinking she forgot to add the eyebrow tint that I also paid for. Didn't Even ask me what shape I wanted or even mapped anything out just started threading felt really rushed.

I used to enjoy this place but now there is a younger girl working and I’m sure she’s new and didn’t enjoy my experience. She was rough and heavy handed. She also couldn’t thread the correct way and kept squeezing my skin and even left a burn or scar on the side of my eyebrows.