Braselton Family Salon

Very disappointing experience. I requested an appointment and received confirmation that it was being reviewed. Shortly after, the appointment was declined with no explanation. That alone was frustrating, but what made it worse was that when I tried calling the salon to understand why or to reschedule, no one answered the phone. If appointments are declined, basic customer service would be to either provide a reason or be reachable by phone. Canceling requests and then being unavailable shows a lack of respect for customers’ time. I was genuinely interested in becoming a client here, but this experience left a poor impression. I hope the salon improves communication and responsiveness going forward.

This was my first visit to this salon. Kim gave me one of the best haircuts I have had in a long time. It is exactly what I wanted. Kim is a very sweet person and quite talented. Her prices are very fair compared to the big name salons. I will definitely be going back! Cathy

The atmosphere is comfortable, relaxed, and homey. Macy did a fantastic job shaping up my curly hair and keeping as much length as possible while I transition between haircut shapes.

I have been looking for a good hair dresser for my husband and myself since our previous hair dresser for 11 years passed away. Kimberly cut, colored, and styled my hair the way I like it. It has taken a year, and gone through numerous hair dresser to find "the one"! She got it right the first time. Thank you Kimberly!!! Our search is over. Looking forward to many years of you caring for our hair.

My two year old and I got our hair cut today by Diana. She did a fantastic job. She was great with our two year old and he loved the experience and now he has a super handsome haircut.