BOND Salon - Downtown

This was my first time at Bond and it surpassed everything I imagined. Right at check in, they make you feel taken care of: they took my coat and offered me a drink and brought out a robe for me to wear. I chatted with my colorist (Courtney) and she made me feel at ease with the demipermanent gloss, and what I was trying to achieve. Then I chatted with Viviana about the kind of cut I was looking for. Everything about this salon is about the client’s comfort. I am truly grateful for how accommodating and wonderful the staff were. I’m so glad that a friend recommended this, as I see myself making this my new salon. I have gotten so many compliments on my cut and color! I have been singing my praises of Bond!

Amazing??? They took my coat and asked what complimentary drink I wanted (obviously I got a rosé) when I checked in 🤩. My stylist was Ryan and I absolutely loved my service. He was attentive and detail oriented and listened to what kind of style I was looking for, and getting shampooed was SOOOO GOOD!! The salon chair/bowl was also so comfortable? He raised the leg rest for me and it had like lumbar support and everything, and it didn’t feel uncomfortable on my neck! The result turned out better than I could’ve imagined. I’m here on a weekend trip and live in Maryland, but I’ll def be flying back JUST for a haircut with Ryan because this is literally the best my hair has ever looked. So so so so happy. U guys are awesome!!

Zero Stars. The service here was unacceptable. From start to finish, the process was disorganized and unprofessional, and the stylist completely butchered my hair. I rarely leave reviews—especially as a business owner myself—but this experience was so poor that it must be addressed. I’ve had long hair my entire life—30 years—and this is by far the worst haircut I’ve ever received. When I raised my concerns, management’s response was that there was a “disconnection” and that it wasn’t “as bad” as I thought. Yet in the same breath, they admitted there was a disconnection—acknowledging the mistake while minimizing its severity. If you can see the problem, then you also see how serious it is. And still, the only solution offered was another haircut. I understand you can’t glue hair back on,

Went in for a blowout with Ryan and ended up leaving with an amazing haircut!!!! He’s super honest and gives the best direction!! I trusted him completely and I’m so glad I did. This was my first time at Bond and it was such a great experience. I followed Ryan from his previous location (where I was first introduced to his amazing blowouts) because he’s that talented and I’m so happy I did. True pro. Highly recommend!!

Diego is absolutely phenomenal! I’ve gone to him to cut my hair the last 2 years and my hair has always grown so fast!! I recently got a caramel balayage and he slayed!!! Definitely recommend, bond is super organized with appointments and will have you leaving happier than ever!