BIRCH Salon

Ava is truly exceptional—her attentive listening, patience, extensive expertise, and above all, her meticulous attention to detail set her apart. Because I have a sensitive scalp, coloring has always been challenging, yet Ava identified a product that delivers beautiful results without causing irritation. She consistently ensures my comfort from the moment I arrive until the appointment concludes. We first connected a few months ago, and even before our initial visit, she promptly returned my call and thoroughly explained what she could achieve for me. She fulfilled every promise—and exceeded my expectations. I am genuinely thrilled with my color, highlights, and haircut. In addition, the studio is immaculate and thoughtfully organized, which I deeply appreciate as it reflects the level of

Best hair salon in Rochester! Tess does such an amazing job and is the sweetest person to talk to! Couldn’t recommend anywhere else after going here a couple of times!

If you live anywhere in upstate NY… I’m jealous of you because you can get your hair done with Lindsay at Birch Salon whenever you want!!! I was staying in Rochester for only a couple months and I’m glad I made an appointment with Lindsay! She’s an amazing professional, very detail oriented and super sweet. I love my highlights!!! I can’t wait to go back to the area to get my hair done with her again.

I saw Ava for highlights on my dark brown hair, we did a quick consult prior to her doing my hair and she was very intelligent and honest with the results I would see. I have ALOT of hair and she took her time putting in as much effort as she could to get me to what I asked for. She was so patient, so kind, and was a pleasure to talk with for the time spent there. I would highly recommended this salon, I even drove a hour and a half just to go here! It’s beautiful inside and full of wonderful people. I will be back 😊

Brooke was the makeup artist for myself and my bridesmaids for my wedding day and she did a phenomenal job. She is just SO sweet and so easy to work with. As someone who wears little to no makeup, I had no idea what to look for in inspo pictures or what to ask for. Brooke walked me through every step and asked just the right questions to help me figure out what I wanted. She has a perfectly light touch and I still felt like myself when she was done. She did a beautiful job and I cannot recommend her enough!