Best Kept Secrets Loc studio

The female locitian is amazing but her time management skills are terrible. It’s difficult to wait an hour plus after your appointment time or have stylist showing up late after they asked you to reschedule. You do beautiful work but packing your schedule lowers the quality of the service.

I am writing to express my deep disappointment regarding a recent experience I had Best Kept Secrets Salon on Rosemont Avenue, which fell far below the standard of professionalism and service that their pricing suggests. Prior to my appointment, I communicated my desired hairstyle and even provided a reference photo. Based on this, I was quoted a premium price—an amount I was prepared to pay under the assumption that I would be receiving a service reflective of professional standards and products. However, upon arrival, I was met with several concerning issues. There was only one stylist on duty, and she not even close to finish with her customer. I waited 90 minutes for her to finish. Before my hair was washed, I inquired about the products that would be used, as I am particular about

My stylist Keith was professional, knowledgeable and kind. Keith cares about the health of your hair. He takes his time to talk to you about your hair. I loved the experience!

I visited BestKeptSecrets yesterday for the first time, as someone who relies heavily on Google reviews, I took the time to read various opinions about the business. Despite encountering some negative feedback, my intuition still encouraged me to explore what they have to offer. Upon entering, I was surprised and immediately impressed by the inviting atmosphere, which exuded positive energy. The space was clean and well-maintained. The staff demonstrated a high level of professionalism; through our interactions, it was evident that they possess extensive industry experience and are well-informed about hair health. This experience reminded me that there are still dedicated professionals who prioritize providing exceptional support and the necessary tools for clients to feel confident in the

Horrible experience with braider Mireille. We had an appointment she was 50 minutes late. Started doing my daughter’s hair and left it to do another person s hair. Mind you I had an appointment but that didn’t even matter. She didn’t apologize and looked at me like I had no right to be angry. This place is a hot mess