Belissimo Salon & Day Spa

I went to the salon requesting a balayage. I wanted to reduce the harsh line of my roots and then go to pastel pink. The website said balayages are $130 - $180. My husband called, and they said they had pastel pink, and could do what I was asking for. My booking was for $180. My hair was pre-lightened and I usually did a pastel pink shampoo over it. So, I assumed the request was not a significant under taking from what I already had. I was told by the stylist that the blend would look nicer if I had brown added to the roots to blend it. I assumed that she was telling me the correct thing, so I agreed to it. She told me it would cost $240, and I assumed it would be pastel pink after the whole thing. I told her the blending of the roots was my secondary concern; my primary concern was that

Cecelia is so wonderful! I received many compliments on my hair from strangers the day she colored it! It took me a while to find a stylist that could give me the results I was looking for. She totally delivered and now I won’t go anywhere else.

Positives- The booking system is very easy to use. The salon/spa itself appeared very clean. Kim was extremely friendly. Negatives- Appointment time was far below the time advertised and what I paid for. This was extremely disappointing and it puts the customer in a stressful position to speak up and say anything. The appointment time upon booking listed it as "1 hr 15 min facial @ 4:30-5:45". Kim was working with another client until 4:40. My consult & facial did not start until after 4:45. An alarm went off at 5:30 ending the session. The facial mainly involved a light massage of the arms and hands rather than any focus on the face. Which is ok but I do feel that should be advertised as such. The table was incredibly uncomfortable as well. For the price of $125 I was left feeling very

Love it here! I keep coming back to visit Kaity Martin to do fun, out of the box colors and she always does an amazing job (most recently, we tried the opal trend)! The atmosphere is fun and friendly and I always leave more than satisfied with my look. I've also gotten great mani's and think the prices are suited perfect for the service.

Just like most everyone else, I usually see one person for their hair needs. Scheduling is easy. They're always polite. They listen to you. And by that, I mean it isn't always easy to convey what you want or are looking for. They listen to you and make sure they understand what you want before they start. I'm super happy coming here. I hope this helps. Cheers!